Helpdesk & Service

You can put your trust in our helpdesk. As a client of an itsme company, you can contact the helpdesk at any time for applied expertise and practical solutions for specific products. The product specialists of the helpdesk will also help you with the commissioning of specific products.

We will provide you with extensive and reliable advice in your search for an automation system that meets your needs. We will also provide clear answers to frequently asked questions such as “Which control system is the right one for us?”, “How can I link that to PROFIBUS?” or “What software goes with that?”. Thanks to our many years of experience, we can be as bold as to say that the pro-active advice we provide is the best of its class. We ensure a seamless transition from consultancy to application by providing a clearly structured offer, coupled with the punctual delivery of materials via one of the itsme companies.

As part of their personal development, our helpdesk staff is involved in the testing of hardware and software themselves.

If you have any questions clients of an itsme company can contact the helpdesk directly by calling +31 (0)76 578 2879. Alternatively, you can also send an e-mail to: ia@support.itsme.eu.